Anna Khoury

Creating a safer environment for trauma informed user researchers  

Me, Anna Khoury smiling into the camera, with black framed reading glasses

Anna Khoury

I am a passionate trauma informed user researcher with nearly 10 years of experience in agile service development.

I am a people first leader. I develop and advocate for safer and more inclusive work environments that prioritise both psychological and physical safety on a personalised, individual level. 

For the last 3 years I have been focusing on developing safe environments while working with bereavement and care. While leading cross organisation research into bereavement and related hard topics.

Safer work environments

Psychological Protection Plan

two people smiling, while one points at the screen of a laptop.

Through pro bono legal work,  support work, suicide intervention, and trauma informed design, I have been exposed to a high level of the traumatic lived experiences of others.

Surprisingly across  organisations,  if effective psychological support was available, it was not openly talked about and only accessible, after a significant negative psychological event. 

So, I created a simple plan to implement this support from day 1,  looking at how to proactively maintain wellbeing and have a plan in place before a negative psychological event takes place.

This section also includes some different ways to protect ourselves and others from being triggered and vicarious  trauma.

Making safety number one priority for all.

a tight photo angle of someone's hands in-front of a Mac during a meeting.
a spray of white roses

Understanding the bereavement landscape

Bereavement is a personal and complex event, whether preparation has been made or not, can have a significant, long term impact on the bereaved financially and psychologically. 

I have researched bereavement on and off since 2016. Taking a service design focus on bereavement research since 2020.

Here I share some of my higher level learnings about understanding the bereavement landscape.and things to consider when researching with bereaved people.

Copyright (c) 2020-2024 Anna Khoury All rights reserved

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